West & Central African Com: ?Customer Relationship Management is at the heart of the …

VIDEO INTERVIEW: Abdoulaye Sarre, Chairman and co founder of PCCI Group, was interviewed at the recent West & Central African Com conference held in Abuja, Nigeria.

He talks about the importance of customer relationship management and he thinks that in the near future more and more operators will outsource their CRM operations.

Continue reading West & Central African Com: ?Customer Relationship Management is at the heart of the operator?s activities”

Originally appeared on Smartphone Biz-news.com on 04/08/2009

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